Privacy Policy

Matrigen, LLC understands the importance of protecting personal information. As such, we have developed this privacy policy statement ("Policy") to inform visitors of how we may use personal information collected from you through our website.

Please know that by using this website or providing your personal information to us, you agree to our using your personal information in accordance with this Policy. If you do not want us to use your personal information as described in this Policy, please do not send it to us. At any time, this Policy may be modified to reflect our information collection practices and updates to laws and regulations.

What information will we collect?

Information you volunteer - we will receive and store information that you provide us. This may include information that you provide us when registering as a customer, placing an order, or requesting information or assistance.

Information automatically collected when you visit our website -- we will automatically receive and store certain types of information whenever you interact with us. For example, as most websites do, we use "cookies," and we obtain certain types of information when your web browser accesses matrigen.com.

How will we use your personal information?

To provide services -- We use the information to provide technical services, monitor and improve the performance and content of this website including analyzing usage and traffic. Your personal information may be controlled and processed by any of the Company's offices.

To process and ship orders - We use a third party vendor to process and ship orders placed on our website, for example, shipping companies to fulfill orders, credit card processing companies, and a third party vendor who hosts our shopping cart. This third party vendors will collect contact and financial information to process the order as described in the vendor's privacy policy. The privacy policies of these third party vendors govern the collection and use of the information collected when using the shopping cart feature on our online store.

In the event we transfer all or a portion of our business or assets through for example a merger or acquisition, your personal information will likely be part of the assets transferred. Should such a transfer occur, we will use reasonable efforts to try to require that the transferee use personal information you have provided through this website in a manner that is consistent with this Policy.

We do not sell, rent or lease the personal information that you provide about yourself unless we have your consent. Therefore, you will be notified when personal information about you will be shared with third parties for disclosure not described in this Policy.

By providing personal information or using our Site or Services, you consent to transfer of information outside your country in connection with the transfers of information described in this Privacy Policy, even to countries that might not offer a level of protection for your personal information that is equivalent to the one offered in your country of residence.

We reserve the right at all times to disclose any information as necessary to comply with applicable law, regulation, legal process, or governmental request or to cooperate with law enforcement and other authorities in investigating a claim of illegal activity.

Children's Privacy

This website is not directed to children and we do not knowingly collect personal information submitted by children.

Ownership of Materials

Matrigen owns the information sent to us by means of this website. If you choose to send us an e-mail message, we may retain the content of the e-mail, your e-mail address and our response.

How to contact us

If you have any questions about this Policy or our use of your personal information, please email us at info@matrigen.com.